Self Service & Wealth Experiences: Charles Schwab
Leading Research for workflow digitization
Digital Experience Design: Direct Energy (DE)
Research and Design with a emphasis on improving conversion metrics
The Arc DFW Area
Site Redesign, Content Strategy Implementation and Accessibility Audit
UX Research : Texas Association of School Boards Risk Management Fund Redesign
Exploring opportunities to improve the online availability of internal customers core business offerings
Research & UI Design: United Services Automobile Association (USAA)
Implementing improved customer experience through solutions delivery: External Account Validation Initiative